📄 Privacy Policy & Data Governance

Effective Date: March 3, 2026
Last Updated: March 3, 2026

PitchRight (“we,” “our,” or “us”) provides an AI-driven Sales Strategy platform. This policy outlines our commitment to data transparency and the specific protections applied to the call transcripts and professional data processed by our multi-agent systems.

1. Data Collection & Authentication

We collect information through the following methods to provide our core services:

• LinkedIn Authentication: We use "Sign in with LinkedIn" to verify your professional status and receive your name, email, and basic profile identifiers for account authentication.
• User-Provided Context: We process the call transcripts and meeting notes you upload solely to generate strategic reports.
• Professional Intelligence: We utilize the Scrapin API to retrieve professional public profile data from LinkedIn to ground our AI-generated reports in real-world context.

2. AI Architecture & Data Processing

Our platform utilizes a direct-to-LLM multi-agent architecture designed for data transience:

• No RAG or Vector Storage: We do not utilize Retrieval-Augmented Generation (RAG) or external vector databases. All data is sent directly to the LLM as input for real-time processing.
• No Model Training: We strictly do not use your uploaded transcripts or proprietary client data to train, fine-tune, or improve our underlying Large Language Models for other users.
• Session-Based Processing: Data passed between our Persona, CSR, and Action Item agents is processed during your active session and is not retained for future AI retrieval.

3. Sub-Processors & Infrastructure

We rely on the following 2026-compliant sub-processors to power PitchRight:

• Gemini API (Google): For large language model inference and strategic report generation.
• Supabase: For secure database management and storage of your account records and generated reports.
• Scrapin: For professional data retrieval from LinkedIn.
• Proprietary Hosting: Our user interface and backend are deployed on our own secure, private servers.

4. Data Security & "Human-in-the-Loop"

• Encryption: We use AES-256 encryption for data at rest and TLS 1.3 for all data in transit.
• Access Control: Strict IAM protocols ensure only you can access your account data.
• Quality Assurance: During our current phase, authorized members of the PitchRight team may manually review anonymized snippets of AI outputs to ensure accuracy and refine report quality.

5. Your Rights & Retention

• Deletion: You may request the deletion of any transcript or report at any time; we fulfill these requests within 30 days.
• Account Closure: Upon account termination, all personal and uploaded business data is purged from our active databases within 60 days.
• Portability: You have the right to download your generated reports in Markdown or PDF format.

6. Grievance Redressal (India Compliance)

In accordance with the Information Technology Act and applicable 2026 regulations, we have appointed a Grievance Officer to oversee data concerns.

• Grievance Officer: Kartik Mehta, Product Manager, PitchRight (kartik@pitchright.ai)
• Email: info@pitchright.ai
• Address: 1325 Main Street, Suite 1404
  Katy, TX 77494
  +1 (838) 200-7982

7. Contact Us

For any privacy inquiries or to exercise your data rights, please contact our team:

📧 info@pitchright.ai